Exchange and return

If the product you purchased was not suitable, or the product does not meet your expectations, do the following:

Fill out the return form and provide us with the product information if you wish to change the product.

Return by mail
Pack the product and the return form into the original packaging. Write Nikama Design’s address on the package. Deliver the package to the nearest Post Office.

Nikama Design Oy
Välirinne 10
90940 Jääli

Return to our shop
You can also return your order to Nikama Design factory outlet in Jääli, Oulu. Pack the product into the original package, include the return form and bring the package to our store. Please note that our store does not refund your product. Payment shall be made by e-commerce after we receive your return. In our store, we can change the size of the product or provide you with a replacement if a suitable product can be found in the store’s stock.

Return the product within 14 days of receipt of the order. We supply you with a new product or we will refund the value of the products after we receive your return.