Terms of delivery

International Orders

We are currently in a process of transforming our online shop international. In the meantime, should you be interested in any product/products, please contact info@nikamadesign.fi.

Paying in Nikama Design online shop

Payment is made by using Klarna Checkout to your order confirmation page. In our online shop you have the following payment methods:

Credit Cards (Visa, MasterCard, American Express)
Online Banking (Danske Bank, Nordea, Aktia, OP, Säästöpankki, S-Pankki)
Klarna Invoice
Klarna Part payment
Klarna Account

Delivery methods

After receiving your order we will handle it as soon as possible, but no later than within two working days, after which we will send your order directly to the given delivery address. So you do not have to pick up your order from the post office other than if for some reason the package has not been able to be delivered. Arrival of your order will take a few business days, international orders 3-8 working days. We have received a lot of positive feedback on our fast deliveries!

Jewellery orders are delivered by Posti.
Larger products are delivered by Matkahuolto.

Exchange and return

If the product you purchased was not suitable, or the product does not meet your expectations, do the following:
Fill out the return form and provide us with the product information if you wish to change the product.

Return by mail

Pack the product and the return form into the original packaging. Write Nikama Design’s address on the package. Deliver the package to the nearest Post Office.

Nikama Design Oy
Välirinne 10
90940 Jääli

Return to our shop

You can also return your order to Nikama Design factory outlet in Jääli, Oulu. Pack the product into the original package, include the return form and bring the package to our store. Please note that our store does not refund your product. Payment shall be made by e-commerce after we receive your return. In our store, we can change the size of the product or provide you with a replacement if a suitable product can be found in the store’s stock.

Return the product within 14 days of receipt of the order. We supply you with a new product or we will refund the value of the products after we receive your return.